Your position: Home > Help Center > Delivery


You will approximately receive your orders within this duration:

West Malaysia:
3-5 working days

East Malaysia:
4-7 working days
FREE SHIPPING when you spend RM80 and above on items Sold & Fulfilled by Zacopa.
Items Sold & Fulfilled by Zacopa are shipped via the delivery service company appointed by Zacopa.
Items Items Sold & Fulfilled by Sellers are shipped via the delivery service company appointed by the Seller and are subject to Shipping Fees.
Once your order is shipped, you will be notified via email with the Tracking/Consignment Number.
Delivery of Goods shall be made to the address specified by the Customer in its order. It is your obligation to enter the correct delivery address details at the time of ordering.
Orders placed on Friday until Sunday will only be shipped on Monday of the following week.
Working days exclude weekends and public holidays observed in the country.
Shipping delays may occur if state holidays are being observed in the country.
Although the appointed delivery service company delivers to most places, some areas require longer delivery time due to inconsistent demand and sometimes lack of road infrastructure.
Delayed delivery is not a basis for cancellation of the order or a request for compensation. Zacopa shall NOT be held responsible for any delay in shipment by the appointed delivery service providers.